Dead battery? Battery call-out in Potchefstroom

What happens when you call

You tell us where you are and what the car is doing. We ask a few quick questions about the car and the battery.

A mobile technician then comes to your location. The technician brings diagnostic tools and replacement batteries, so the problem is checked where the car stands.

If the battery is the cause, a new one is fitted there. The old battery comes out, the terminals are cleaned and the connections are torqued properly. If the battery is fine, the diagnostic tools help find what isn't.

What to have ready when you call

• Where you are. Street name, a landmark, or share your WhatsApp location.
• The make, model and year of the car.
• What happened. Clicking, slow crank, dashboard lights, or nothing at all.
• How old the battery is, if you know.
• Whether the car is in a safe spot.

Send a WhatsApp message to 077 290 2481 if you can't talk. Drop a location pin and the car details and we'll take it from there.

Where do you cover?

Call us with your location. Whether we can reach you depends on where you are, and a quick call settles it.

Not sure it's the battery?

These signs usually point to a weak battery:

• The engine turns over slowly, or only clicks.
• The headlights are dim when you try to start.
• The car started fine yesterday and is dead this morning.
• The battery is more than three years old. A car battery lasts about four years on average.

Heat, vibration and short trips wear a battery down faster. If the car is parked at home, tell us when you call.

Once you're moving again

Test your battery every six months so the next one doesn't catch you out. You can bring the car to 384 MC Roode Street, Potchefstroom, for a free battery test. We're open Monday to Friday 7:30 to 17:00 and Saturday 8:30 to 13:00.

If you're comparing options, see car battery prices in Potchefstroom.

Questions about battery call-outs